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FAQs


How much is the shipping fee?

We over free shipping.

 

When will my order arrive?

There is no definite and fixed number of days for the arrival of the product. It will depend on the size of the product. 5 to 8 days delivery to USA, UK, AU & CA. 15 to 25 days delivery to all other Countries.

 

Can I cancel my order once it is placed?

As soon as you place your order, we immediately process it in our inventory so unfortunately, you cannot cancel placed orders. Be sure that you are 110% sure about purchasing the product before proceeding to checkout.

 

Do you have a return policy?

Please refer to the Terms & Condition page for our return policy and for other concerns.

 

Where can I contact you in case of concerns with the products?

You can reach us by sending us a message on our Contact Page, send us an email to info@theelpis.com or by phone (678)568-1239


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